Comcastic
I sucessfully completed my 22nd revolution around Earth's sun ten days ago. I would have told everyone about it, except I have been having issues with my cable internet since a few days before that 365th fateful rotation. I'm no computer genius, even though all the colors you see here are the work of my mad html skillz, but I know that when the lights on my Motorola Surfboard (hang ten!) Modem blink, it means something is fucked.
"Fucked" being the scientific term for "friggen broken".
I called Comcast, because they own all the wires in the area which prevent me from getting Roadrunner, and asked them to help me. After a few diagnostic tests, which included unplugging my modem, turning off my computer, and telling me my modem isn't working, they scehduled a truck to stop by and fix my internet.
Meanwhile, I have a level 37 Stalker who needs to get to 40 before Issue 7 comes out on city of Heroes/Villains so I can see all the new content. I also have a level 37 Defender to get to 50 sometime this year, because it's taken me a year so far.....
Anyway, while pondering all the EXTREMELY IMPORTANT STUFF that I was unable to do because of my broken interweb, Comcast called me back and told me the problem was fixed and that I should not have any more problems. For three days, things were good. Edik and Psychosus are halfway to 38. Online banking has resumed.
It broke again. I had to call them three times to get a guy out here to fix it, because the first two times, the guy came to the door and left a note saying no one was home. The first time, the guy came at 5:30pm when he was supposed to be here between 12 and 5, and the second time, I was sitting at home waiting and he left without knocking. FUCKER.
Now that it's fixed, you can throw me a birthday party and send me stuff. I need stuff!
"Fucked" being the scientific term for "friggen broken".
I called Comcast, because they own all the wires in the area which prevent me from getting Roadrunner, and asked them to help me. After a few diagnostic tests, which included unplugging my modem, turning off my computer, and telling me my modem isn't working, they scehduled a truck to stop by and fix my internet.
Meanwhile, I have a level 37 Stalker who needs to get to 40 before Issue 7 comes out on city of Heroes/Villains so I can see all the new content. I also have a level 37 Defender to get to 50 sometime this year, because it's taken me a year so far.....
Anyway, while pondering all the EXTREMELY IMPORTANT STUFF that I was unable to do because of my broken interweb, Comcast called me back and told me the problem was fixed and that I should not have any more problems. For three days, things were good. Edik and Psychosus are halfway to 38. Online banking has resumed.
It broke again. I had to call them three times to get a guy out here to fix it, because the first two times, the guy came to the door and left a note saying no one was home. The first time, the guy came at 5:30pm when he was supposed to be here between 12 and 5, and the second time, I was sitting at home waiting and he left without knocking. FUCKER.
Now that it's fixed, you can throw me a birthday party and send me stuff. I need stuff!
posted by Protagonist at 10:45 AM
3 Comments:
I feel so lucky that I have almost no problems with The Comcast [unless you count The Annoying Ads that DON'T involve people getting hit by The Monkey with A Sledgehammer]. The other night, my internet went down for the first time in a while, and I just didn't care. I went to bed, and, when I woke up, it was okay again.
Because, you see, I figured it was 'scheduled work', or 'someone had a fucking accident'. Either way, it was probably 'being handled', and 'setting up the service call' is a stupid and annoying formality that I just didn't want to have to go through, like the 'recycling' and all that crap.
The first day, I figured it was scheduled work, the second day, I figured it was scheduled work due to an accident, the third day I figured it was probably weather (it rains here in Florida....a lot), but after all that, I got kinda pissy.
The next week, when it was still happening, I finally called them. To their credit, their customer service is always friendly.
Yeah, their customer service is pretty friendly. Do they do the Nursing Home Work Day where you are, or is that just for cable TV here....
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