Kitty!

Weee!

I just noticed that I made Hunter's List of people she can stand to talk to. Go me!

Christmas and all that crap

Giftmas came and went with typical anticlimactic sytle. I kind of miss the nice family gatherings we had before I moved to Florida, but then I remember that those nice family gatherings...well, were a front and a farse. My family down here may not get together as much anymore, but at least we're not lying to eachother.

That's okay. I always got shitty stuff, anyway.

I had to work some insane shifts at work in the week prior to Giftmas, including the Eve Of. Honestly, I never thought I'd be working at this pet store for so long or that so many fucking people would shop there. The swarm of people lessened somewhat when Publix moved from next door to further down Route 41, but we still see a pretty steady turnout. Eve of Giftmas was no exception, and had we not required every employee to work that day, I'm sure it would have been far more hellish than it turned out to be. We had lines halfway through the store....

Which brings me to my nice little Customer Service Rant.

I'm tired of people who think that the customer is always right. Those people "miss the good ol' days when people in stores did everything they could for you with a smile.". I miss the good ol' days when customers asked you nicely where something was, understood that sometimes employees don't always know why things get backordered, waited patiently for assistance if stores were busy, and didn't yell at you when something didn't go their way. Yeah, I miss that.

When did Customer Service become expected to be Serivitude to the Customer? I think it's nice when people greet me when I come into a store with a smile. I try to say hello (since I am pretty asocial and somewhat hard of hearing) back, because I know that employees are usually more than happy to help a customer that isn't in a bitchy mood. I might need their help, so I might as well be nice to them. People don't seem to grasp that, anymore. Be nice to your waitress, your cashier, your whatever. Their job is service, not servitude.

Customers come into my store angry, distracted and apathetic. Sure, they are completely entitled to that, but there's no need to take your aggravation out on someone else. Why do you think customer service has gone to shit? It has because people have stopped showing the courtesy TO the employee that they expect FROM the employee. We can only take so much bullshit before it affects our work habits. Believe me, you'll get a better deal from a salesperson if you are pleasant than if you are a whiny cunt.

Common Consumer Courtesy:

1.) Lines happen. Sometimes your purchase may not be as easy to complete in a timely manner as your Double Cheeseburger. Don't bitch about having to wait.
2.) Mistakes happen. It's pretty easy to accidentally charge someone twice on a credit card or hand someone a $5 instead of a $10. It's typically simple to fix, don't bitch about it.
3.) Ask nicely! You don't like your kids demanding things of you, and neither does anyone else.
4.) Don't wave or snap or yell at employees from across the store. Go up to them and ask for their assistance. (Unless it's an emergency or something)

People often forget that if they act like assholes, they get treated like assholes.

Colts Lose!

Haha Peyton Manning! You suck!

For something completely different...

To My Extra Special Happy Customers (especially the one that emailed corporate):

Happy Fucking Holidays, You Fucking Fucks!